Interesting Information for
our Customers

Yes, but only if you can prove that you are a legally established distributor or seller in almost any country in the world.

Yes, we do not accept orders of less than 3 pieces per release.

Payments must be made by bank transfer with all fees and expenses to be paid by the buyer.

The currencies we accept will be specified in the offer that we’ll send by email to the email address you have provided.

In the email with the offer, you’ll see the time available to place the order, usually seven calendar days from the launch of the coin.

Yes, but only during the period available for placing the order once this period has expired it will no longer be possible to cancel the order.

It depends on the reason, but most likely we’ll cancel all your undelivered orders and add you to the blacklist, so you’ll never be able to buy our products directly from us again.

Yes, we don’t prohibit anyone from selling in that time, but no matter how many pieces you’ve sold our allocation will not change, so you’d be taking a very big risk of selling pieces that you may not be able to get.

No, if we detect that you’re selling our products at auction during this period we’ll cancel or restrict your order. If this behavior is repeated, we will cancel all your orders and add you to the blacklist.

In the offer email we’ll send you our recommended price, but you are free to set the price that suits your business. However, there is one exception, you’ll not be able to make offers during the ordering and/or allocation period.

Don’t worry, if you receive any of the products, we send you damaged or in poor condition, please contact us so that we can replace the damaged part. Calm down, you’ll receive a solution as soon as possible so that it doesn’t cause any problems for you or your customers.

Yes, during the month of July Asturmint will be closed, this period is used to overhaul and maintain all the mint machinery, so no new coins will be issued. However, you’ll be able to place an order for any coins that are still in stock.

You’ll have to be registed first, you’ll only be able to place an order if you’ve received the offer by email.

Send us an email with your request to info@asturmint.com or via the form on this website. You must include all your fiscal data, address, and telephone number of the company, as well as the name, surname and email of a contact person representing the company.

Yes, you’ll receive offers for all our launches from the date of registration, and you’ll be able to place orders.

We’ll send you a proforma with the amount to be paid. Payment must be made within 7 calendar days from the date of issue or mailing of the proforma, whichever is the latest.

The number of pieces will be allocated for each release depending on your order history. We’ll not accept order extensions outside of the ordering period.

We’ll ship your order within 48 working hours after receipt of payment. You can choose our shipping service or use your own by sending us the parcel. We’ll always provide you with the tracking number.